Indemnity & Privacy Policy

Indemnity

To the fullest extent permitted by law, the customer agrees to indemnify and hold harmless

Studio Graze, its owners, employees, contractors, and agents from and against any and all

claims, demands, losses, damages, liabilities, costs, or expenses (including reasonable legal

fees) arising out of or in connection with:

● any breach of these terms and conditions by the customer;

● any negligence, misconduct, or willful act or omission by the customer or any of their

guests, vendors, or agents during the course of the event;

● any damage to property or injury to persons occurring during the event that is not directly

caused by the negligence of Studio Graze;

● any allergic reactions, illness, or injury resulting from food consumption where dietary

requirements were not clearly communicated within the timeframes stated;

● improper handling, storage, or consumption of food items by the customer or event

attendees beyond the recommended consumption period.

This indemnity survives the completion of the event and the expiration or termination of this

agreement.

Limitation of Liability

To the maximum extent permitted by law, Studio Graze’s liability for any claim, whether in

contract, tort (including negligence), statute, or otherwise, arising out of or in connection with its

services is strictly limited to the total amount paid by the customer for the services rendered.

Studio Graze shall not be liable for any indirect, incidental, special, or consequential loss or

damages, including but not limited to loss of profits, business interruption, or reputational

damage, even if advised of the possibility of such damages.

Nothing in this clause is intended to exclude any rights or remedies a customer may have under

Australian Consumer Law that cannot be lawfully excluded.

Force Majeure

Studio Graze shall not be liable for any failure or delay in the performance of its obligations

under these terms and conditions if such failure or delay is due to circumstances beyond its

reasonable control, including but not limited to acts of God, natural disasters, fire, flood,

pandemic, government restrictions, transport delays, strikes, or failure of suppliers.

In the event of a force majeure, Studio Graze will notify the customer as soon as practicable and

will make all reasonable efforts to perform its obligations once conditions permit. Where services

cannot be provided due to force majeure, the customer may be offered a credit or refund at

Studio Graze’s discretion.

Studio Graze Privacy Policy

Studio Graze is committed to protecting your privacy and handling your personal information

with care. This Privacy Policy outlines how we collect, use, store and share your information,

including the use of event images for promotional purposes.

1. Personal Information We Collect

We may collect personal information such as your name, contact details, event information,

dietary requirements, and payment details when you:

● Make an enquiry or booking

● Subscribe to our mailing list

● Communicate with us via email, phone or social media

● Complete a feedback form or survey

2. How We Use Your Information

We use your information to:

● Provide and deliver catering services

● Communicate with you about your booking

● Manage payments and invoicing

● Respond to your enquiries

● Improve our offerings and customer service

● Share updates, news or promotions (only if you opt-in to receive them)

3. Storage and Security

Your personal data is stored securely and accessed only by authorised staff for business

purposes. We take reasonable steps to protect your information from misuse, interference, and

unauthorised access.

4. Image Use and Social Media

We love capturing the beautiful events we’re part of — and often share these moments on our

website and social media platforms. This may include photos of our grazing tables, finger food

displays, dessert towers, and event styling.

By booking with Studio Graze, you grant us permission to photograph our setup at your event

and use these images for promotional purposes, unless you notify us in writing before your

event that you do not consent.

We will never publish identifiable images of guests without prior consent.

5. Sharing Your Information

We do not sell or share your personal information with third parties unless required by law or

necessary to deliver our services (e.g., payment processors or delivery providers).

6. Access & Corrections

You have the right to access the personal information we hold about you and request

corrections if it’s inaccurate or outdated. To do so, please contact us directly.

7. Policy Updates

This policy may be updated occasionally. The latest version will always be available on our

website.